Product(s) can be exchanged within the 7 days from the date of delivery. Please note that the product must be unused, All tags must be intact, Packing is in its original condition and original invoice is. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, The exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s) if it is defected or wrong product(s) has been delivered. Contact our customer service center by emailing us images of defected/wrong product customercare info@bajiscollection.pk or calling us at 0311 1162023 within 3 days of delivery. After our team reviews the product, an online voucher of the same price value will be offered.